After years in your estate planning law practice, you’ve gotten good at anticipating questions from clients. The same thing happens at IMS, where we have a good idea of the kinds of questions that we’re going to hear. Often these questions have to do with default settings in social media, which is still new territory for some clients. Many concern timing, like the social media post that did not feed to linked accounts immediately (sometimes it may take up to 15 minutes for connected accounts to pull updates) and why business posts are showing up on your personal Facebook profile Let’s dig into these commonly-reported issues:
Privacy settings and reasonable expectations. You do have some degree over what content is seen by the world at large and by the people you connect with through social media. Each platform has a settings area that contains directions where you can determine who you want to have access. That includes keeping yourself from being tagged in posts or photos without your permission. Using timeline tag and review, you can also control what posts show up in your timeline. Go into the settings section for your social media platforms and make the necessary changes.
Nothing on social media is water-tight. You may not know that someone you know is friends with someone else, for example, and might be able to see your personal posts. Or perhaps you friended them months ago and forgot. Social media platforms also make changes to their privacy settings, so you’ll need to check settings every now and then.
Blogs not posting? Can’t access social media accounts? If you rebooted your computer, you will need to log in to your social media accounts. Any log ins that were automatically populated will need to be re-established. Can’t find your log in and/or password info? We covered that here.
Can’t log in because your password was changed? We’ve all done this. You couldn’t remember your password, so you reset it, and now you don’t remember what you reset it to. Take more care next time.
Why can’t I just use a photo from someone else’s website? IMS uses a reasonably priced stock photo source for images and photos. Scraping a photo from another website is property theft, plain and simple. Will you get caught? First consider whether or not it’s worth the hassle, when stock photos are so inexpensive. One image company sends out bots to scan the web, looking for companies that are using images without permission or paying for a license. The offending companies are hit with fees that run into the thousands of dollars.
Turn it off/on, check the connections, is the power on? Yes, these are basics, but as long as people still ask, we are going to tell you about it. Every IT department in the world fields calls from users when connecting plugs are loose or power cords get pulled out of power strips. A loose monitor cable can cause your monitors to stop displaying images. And yes, the power strip that gets turned off, sometimes by a cleaning person during the overnight, can cause the entire system to shut down.