There are two ways to look at upgrading law firm technology: it’s an expense that devours time and money, or it’s an investment in a law firm’s infrastructure that gives the firm a competitive edge. Want to see what happens if you do nothing to keep your practice technology up-to-date? We didn’t think so. But there are a lot of different kinds of technology and it’s not always easy, even for the tech-savvy attorney, to determine which fits best for your firm.
Talk to us. Remember that we work with estate planning and Elder Law attorney decision makers across the country. We have also made staying in the forefront of technology a major part of our own business. We’ll be able to talk you down off the ceiling when weighing too many choices gets overwhelming. You know everything already? Then let’s talk tech: an objective source can provide insights you may not have considered.
Are you thinking about a payment portal? As your client base gets younger, they will expect more and more of your practice to be as seamless as any other online professional service, like their bank or their accounting firm. Do you need to invest in a robust proprietary portal, or can your needs be met with Client Pay, Law Pay or Authorize.net? We can help integrate the portal into your website to make it easy for your office and your clients.
Technology has a finite life span. We understand that you and your staff are most comfortable with the software that you have been using for years. But when the software becomes an orphan—that is, the company is sold and the product is no longer supported—or when there are better options, your firm will not benefit from staying with the tried and true. Be open to bringing new technology on board.
Security improves with technology upgrades. Software that was top of the line four years ago may not have the same built-in security features that a newer program has. Your IT provider should be making sure that your office meets or exceeds any security requirements. Law firms have access to a huge amount of personal and financial data. It’s your responsibility to protect that information. Your software and systems need to be part of your defense, not an Achilles heel that is easily exploited.